Frequently asked questions

How do I order?

Select a product and quantity, add it to your bag and continue to checkout. The available payment and delivery options are displayed there.

Are products in stock?

Our first stock is limited. Each product shows its availability, and sold-out items cannot be ordered.

What is included in the Sauna Set?

One OUMA Sauna Hat, one OUMA Sauna Towel and one OUMA Bottle for 399 DKK. The set uses the same inventory as the individual items.

Are the images photographs of the products?

Our current images are AI-generated illustrations. They are not photographs of the actual stock. Please contact us for product information before ordering.

Where do you deliver?

Available destinations, shipping options and charges are shown at checkout. See shipping and returns.

How do I request a return?

Email oumasupport@gmail.com with your order number and an unambiguous statement that you wish to cancel your purchase. See our return information.